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I have always been very passionate about customer experience. And I always wanted to build a corporate culture which is tremendously focused on providing an excellent customer experience, says Chief People Officer at Home Credit International Renata Mrázová.
Home Credit India carried out a survey across seven major metropolitan areas nationwide on “How India Borrows” during the second half of 2020, a key period for the Covid-19 pandemic in the country. The results showed clear learnings for the ongoing recovery of India’s vibrant consumer market.
The looming demise of the brick-and-mortar retail industry seems to be a common assumption these days. It has been discussed so often that a search on Google News for “the end of traditional shopping” phrase yields results in the tens of millions. But the reality is more complex than how it is seen.
Czech company EmbedIT develops IT systems for 130 million customers. Even though it operates on a truly global scale, you may well not have heard of it before. The The software development company provides technical solutions for Home Credit, an international consumer finance lender.
Today, one tenth of Kazakhstan’s economically active population use our app, says Karel Horák, Head CEO of Home Credit Bank Kazakhstan. In this wide-ranging interview held at the Prague Finance Institute, he describes how the head start that the company had on digitisation in Kazakhstan helped the company stay profitable during the pandemic.
Nearly all businesses currently use some form of data science. “Our experts also utilize this area to help Home Credit achieve its various targets,” says Home Credit Indonesia's Head of Data Science, Kirill Odintsov.
An unsual name, Alpha Omega Aquino, is that of a woman with an extraordinary career, who is now the Chief People Officer at Home Credit Philippines.
I have always been very passionate about customer experience. And I always wanted to build a corporate culture which is tremendously focused on providing an excellent customer experience, says Chief People Officer at Home Credit International Renata Mrázová.
The story of Bang Dzoel from Indonesia shows that we often need to muster the courage to achieve great things.
